LEVELS OF OLDER ADULTS’ ENGAGEMENT IN TECHNOLOGY RESEARCH, DESIGN AND DEVELOPMENT: A SCOPING REVIEW

Abstract

Background: Engaging older adults (OAs) in technology research, design and development is considered to be key in creating products that better fit their needs and preferences. However, engaging OAs, especially persons with mobility, physical or cognitive limitations, often requires employing individualized approaches and flexible ways of participating. Guidelines to support researchers and developers in creating meaningful working relationships with OAs are limited. In order to formulate guidelines facilitating effective OA engagement, we explored practices of conducting technology research and development. Our scoping review summarizes methods used for involving OAs and highlights different levels of their engagement.

Methods: We searched six databases and independently assessed articles for inclusion. A total of 54 articles met the inclusion criteria.

Results: The majority of studies involved OAs as participants in technology or prototype testing; fewer reported engagement in an advisory role or in true partnerships with shared decision-making. Making the research rewarding by catering to the interests and capabilities of the participants and providing adequate information about the technology and research process were essential to improved retention. A constant refinement of the activities and information materials, addressing the levels of the individuals’ understanding was also critical. Furthermore, ensuring inclusive and non-exploitative relationships may involve re-consenting OAs at each step of the study or utilising process consent.

Conclusion: Involving OAs in research on a continuum, from conceptualization and technology development to user testing and knowledge translation, albeit time and human resource intensive, leads to social, research and technology development benefits.