“e-Iatrogenesis”: The Most Critical Unintended Consequence of CPOE and other HIT

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In the September/October 2006 issues of JAMIA, Campbell et al.'s article “Types of Unintended Consequences Related to Computerized Provider Order Entry”1 lays out an innovative and comprehensive framework for categorizing the things that can go wrong when CPOE systems are implemented. We commend the authors for helping to move forward our collective understanding of this important area.

As CPOE and other components of health information technology (HIT) logarithmically diffuse across the U.S. health care system, it is clear they will eventually become the standard all-encompassing platform for the delivery of medical care. As has been the case for all previous medical and non-medical technologies, HIT dissemination carries with it both positive and negative consequences. All nine types of “unintended consequences” outlined by Campbell et al. in their article should be of concern to health informaticists and others in involved in health care.

We would like to suggest to the authors and your readers that one of the many unintended consequences they identified lurks as the most serious of all. Within Campbell et al.'s so-called “Type-7” category (new kinds of errors) is arguably the ultimate of unintended consequences: what we term “e-iatrogenesis.”