We use cookies to enhance your experience on our website. By continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time. Find out more Skip to Main Content

Frequently asked questions for librarians

Below you will find a list of the most frequently asked questions and answers, grouped into categories. If you cannot find your question answered here, please contact our Customer Services Team who will be happy to respond to you directly.

Additional Services 

Digital Preservation  

Digitized Archives

General       

Institutional Site & Licence Issues

IP Registration Help 

Online Access & Authentication       

Payments, Renewals, & Claims      

Perpetual Access & Preservation     

Pricing & Subscriptions               

Usage Statistics             

See also our Online Registration Help Page.      

This Feature Is Available To Subscribers Only

Sign In or Create an Account

This PDF is available to Subscribers Only

View Article Abstract & Purchase Options

For full access to this pdf, sign in to an existing account, or purchase an annual subscription.

Subscribe Now